About This Course
Email is a valuable tool in communication however, it creates some challenges while framing an email. Miscommunication can easily occur when individuals have different expectations about the messages that they send and receive. Email is used for many different purposes, including contacting supervisors, stakeholders, requesting information, and to share information to colleagues. Depending on the purposes, messages we send will differ in their formality, intended audience, and desired outcomes. In this course, we'll take you through the professional email writing process, tips and will assist in managing emails. Also, this course will assist in maintaining a goal in constructing emails which can be read, be understood, will not annoy the receiver and it doesn’t take up time on the receiver’s end. .